Ryan`s Law proposed to allow you to cancel Comcast online with one click

Today in regional news, Los Angeles Assemblyman Mike Gatto has presented an expense that would enable Californians to cancel their Internet or cable television services online with one click. The bill, which has no main nickname however I am hereby dubbing Ryan s Law for factors that will become apparent, takes the following stance: AB 2867 enables Californians to conveniently unsubscribe from a service with a basic click of the mouse, stated Assemblyman Gatto. It simply makes sense, that if you have the ability to register for a service online, you ought to likewise be able to cancel it the exact same method.

Fast improvements in innovation grant consumers a variety of cable, web and phone service items from which they might choose, and while business makes it simple to purchase or upgrade services, a cancellation request is normally a long term experience where customers are sometimes pressed into extending their agreements. AB 2867 provides a hassle-free and consumer-friendly alternative for Californians to remove unwanted services without a long call.

Sounds terrific, cancelling services online can be a tablet. Simply ask podcast co-host Ryan Block, cited in the Assemblyman`s expense:.

In July 2014, Ryan Block, co-host of the MVP with Ryan & Peter Podcast, released a 8 minute-clip of his telephone call where he attempted to disconnect his cable television services over the phone. His cancellation efforts were repeatedly obstructed by the telephone representative, culminating in an extremely aggravating 18-minute call an experience that many consumers have actually encountered. These hassles have actually even created a brand-new industry, with start-ups providing to deal with customer service problems on behalf of the consumer, for a cost.

Mr. Block is even quoted in the press release announcing the expense!

2 years ago my better half and I called to cancel our service, and as is typically the case, that call was pretty undesirable, stated Ryan Block. This is why we`re so thrilled by Assemblyman Gatto`s costs, which would finally allow most customers to be able to cancel their service online, without having to talk with someone whose job is particularly to prevent you from canceling.

You may remember Ryan s legendary call from last year, which our own John Biggs described as Kafka-esque. Throughout the 18-minute call, he came across a mental barrier of brobdingnagian percentages as the representative bent the exchange into every possible psychic shape that did not include allowing him to cancel his service and switch to something that really worked.

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